Friday, June 12, 2020
Manager Thought Actuary was Protesting for a Decade
The manager was stunned.
For the past ten years the actuary had been virtually silent at work and avoided most team building exercises.
The manager admitted she completely misread the lack of eye contact as an intentional act designed to bring awareness to some cause.
“I thought he was making a statement about the corporate world not seeing people as people or something. I thought it was strange to protest in the middle of a protest.”
The confusion went both ways. The actuary explained (through email) that the manager was just really a supportive person. She’d often say “I’m with you.”
When asked why she never inquired about what issue the imagined protest was concerning, her explanation was simple “I didn’t want to look like a fool.”
After a follow up meeting, both sides agreed to make changes. The manager is making less assumptions and learning a lot more about her staff. The actuary committed to go to more happy hours. As a result the work environment is stronger than ever and morale is super high.
They are hoping to share these tactics with other groups. They have cautious optimism that they might find out what the people in Corporate Business Strategy actually do.